Wine Club Terms and Conditions

How much does it cost to join Heritage Vineyard’s Wine Club?
Membership sign up is free.  Cost for each shipment can vary anywhere between $48.00-$70.00 for The Estate Club and $32.00-$52.00 for The Variety Club plus applicable tax and shipping. All selections will be automatically charged within two weeks prior to shipment/pick up. Notification will be sent when we have charged your card and again after packages are shipped, or ready for pick up.

How will I know when I have been charged?
We will bill the credit card we have on file for your account up to two weeks prior to the release of package. For example, if the new allocation is due to be released on December 15th, then we will bill your credit card approximately between December 1st and December 14th.

What if I do not like the wine(s) selected for me?

Our Winemakers attempt to hand select a variety of wines that will have an appeal to most members. Due to inventory and varied wine prices, we are unable to substitute bottles. May we suggest that you at least give the Winemaker’s selections a try? You may be pleasantly surprised!

Can my wine club benefits be extended to someone else?
Club benefits are exclusive to the person’s name on the account. However, tasting benefits are available for up to two people including the member who must be present at the time of the tasting.

How can I make changes to my wine club account?
If you need to update your account with new information such as, new address, new phone number(s), new credit card number or expiration date, club subscription, ship or will call, you just log into your account and make the necessary changes/updates.

What happens if my wine club shipment is sent back to the winery?
We ship UPS Ground with an estimate of 5-7 business days for delivery. We are unable to ship to a P.O. Box APO/FPO, and an adult signature is required at the time of delivery. We strongly suggest you provide a business address for shipments if you are away from home during the day. Address changes MUST be received by us prior to shipping. If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package to the nearest UPS store. You have the option to have your package held for pick up or reshipped for an additional shipping fee

What happens if one or more of my bottles in my shipment arrives broken or is leaking?
UPS usually catches any broken contents before it is sent to the receiver, however, if you do receive broken or leaking bottles in your shipment, please notify us and we will assist you accordingly.

How will I know when my wine is ready for pick up in the Tasting Room?
You will be notified by email as soon as your allocation is ready for you.

If I can’t make it to the winery, can I have someone else pick up my wine for me?
Yes, absolutely! Just be sure to give us a call with the name of the person picking up, prior to their arrival, so that we can make notes on your account.

How long will the winery hold my wines in the Tasting Room for me?

We kindly ask that you come within the first month of release to pick up your wine club package. However, we do not hold the specific wine charged if pick up is beyond three-months. Vintages do change frequently. If the specific wine is unavailable at the time of pick up we will substitute for a different vintage or comparable varietal of our choice.
How long does my wine club membership last?

Your wine club membership lasts for as long as you wish it to continue. There is no annual fee and your only obligation is to purchase just four quarterly allotments. You may stop your membership anytime after that with written notice and a $50 administrative fee will be charged.